Returns & Exchanges
At Sheetal Batra, we strive to ensure every handcrafted garment meets our high standards of quality and design. If you are not completely satisfied with your purchase, we offer a seamless returns and exchange process within 7 days of delivery for eligible items.
Initiate Request
Log into your account or contact our customer care team via email with your order number and the reason for your return or exchange.
Quality Inspection
Ensure the garment is unworn, unwashed, and maintains all original designer tags and packaging before our team approves the pickup.
Secure Pickup
Once approved, our logistics partner will schedule a complimentary pickup from your delivery address at a time convenient for you.
Refund or Exchange
After the item passes our physical quality check, we will process your refund to the original payment method or dispatch your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing